• Orders are shipped on working days Monday - Friday.
• All orders placed before 2pm will be dispatched the same day.
• Orders placed after 2pm will be dispatched the following working day.
• Orders placed after 2pm on Friday are shipped on Monday (excluding bank holidays).
• You will receive a tracking link for your order via email once your order has been shipped.
• We do not process orders on UK public bank holidays.
• During busy periods of the year such as Black Friday, orders may take longer to process than usual, but our team will work as quickly as possible to process your order.

United Kingdom:

• Royal Mail Next Working Day Delivery (1-2 Working Days) - £3.99.
  
• Royal Mail Two-Day Delivery (2-3 Working Days) - £2.99.
• Free Delivery (2-3 Working Days) for orders over - £50.00.

Northern Ireland:

• Royal Mail Two-Day Delivery (2-3 Working Days) - £2.99.
• Free Delivery (2-3 Working Days) for orders over - £100.00.

Europe:

• Royal Mail (3-5 Working Days) - £7.99.

Rest of the World:

• Royal Mail (5-7 Working Days) - £9.99 (Including UAE, USA, Canada & Australia).

​Please note: this is an approximate timescale and any delays that may occur during transit, are out of our control. We can not refund your shipping costs if these timescales are not matched. These are estimations, not guarantees. We rely on third parties to deliver our parcels to you.

SCULPT CLICK & COLLECT

Beginning on the 06/12/24, we will not be accepting any click & collect orders until further notice. This service will be temporarily turned off as we transition to our new premises but will be available again once we have moved.

You can still collect any outstanding orders from the same address and we will update all of our information accordingly once we have moved.

If you have not collected your order before 31/12/24, it will be cancelled and refunded.

• Collections can be made between 10am & 4pm, Monday - Friday.
• Once your order is ready for collection, you will receive an email confirmation.
• ​Please do not attend our warehouse to collect your order unless you have received instructions to do so. Our team can not process your order there and then for you.
• For security reasons, you must provide your name, address and order number when you collect your order from us.

Sculpt Activewear HQ,
B4.05
Tameside Business Park 
Windmill Lane 
Denton 
Manchester 
M34 3QS

CUSTOMS & IMPORT DUTIES FOR INTERNATIONAL CUSTOMERS

Depending on the value of your order, your Sculpt parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are out of our hands and vary widely from country to country, so we're unable to predict what your particular charges may be.

For more accurate information, we would suggest getting in touch with your local customs office so you're not surprised if there are any unexpected delivery charges on your end.

WHERE IS MY ORDER?

Once your order has left our warehouse, you will receive an automatic email to the email address you provided at checkout (if paying with PayPal, this may fill automatically)

Your tracking number is located on your dispatch email & you will also receive updates from Royal Mail by clicking on the tracking link provided in this email.

Please allow up to 12 hours for your parcel to be scanned into the Royal Mail network and your tracking will update accordingly.

DO YOU DELIVER ON UK PUBLIC BANK HOLIDAYS?

We are unable to deliver on Public and Bank Holidays, Christmas Day, Boxing Day or New Year’s Day. On these dates, delivery will take longer than usual. Please allow an extra working day for each of these days when calculating the estimated delivery date.

DO YOU SHIP WORLDWIDE?

Yes. We are able to ship to almost 93% of the world, however some geographical postcode restrictions may apply to certain areas. If you are unsure if we can deliver to your address, please feel free to get in touch and a member of our team can help.

I HAVE AN ISSUE WITH MY ORDER

If you have an issue with an item you've received, please contact our customer service team at enquiries@sculptactivewear.com within 7 days of receiving your order so that we can assist with any issues you may have.

Please note - we cannot look into queries for lost parcels, faulty items or delayed delivery time after this period, as these need to be investigated as quickly as possible once your order has been dispatched.